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TERMS AND CONDITIONS

1 - GENERAL

The Client compromises to use the present online store in compliance with the applicable law and regulations in force, as well as the Terms and Conditions hereby. The webpage browsing, as well as the purchase of any product, imply the acceptance of the present Terms and Conditions.

The online store may, at any given moment, to change, in its all or part, the Terms and Conditions hereby shown.

Such modifications are binding for the users, once posted online. It is so recommended to the users to consult regularly the conditions of use to be aware of any changes.

 

2 - OBJECT

The present Terms and conditions are destined to stablish the online products trade conditions, at www.aubaci.com website, traded by AUBACI, Lda., with the VAT 514 700 130, with headquarter at Avenida da República n.º1, 4730-251 Lage –Vila Verde, Portugal, with the contacts: telephone (+351) 212 433 904 and e-mail en@aubaci.com.

 

3 - PRODUCTS

The online store was created solely and exclusively for the use by persons of legal age with full agreement capacity and only then will be considered Client if using the website without statement otherwise.

 

4 - ORDER

On the act of registering on the webpage as Client, this, shall provide the requested mandatory personal data, creating an account.

By making an order through the online store, the Client manifests its full acceptance, free and clear of the trade general conditions, the prices and the description of the products contemplated on this trade.

 

5 – PRICES AND VAT

All the products have the prices fixed and include the due VAT. To the price may be added other charges, depending on the delivery location and the payment mode, which value is discriminated and indicated before confirming your order.

The prices may be changed at any given moment without prior notice to the Client.

 

6 - AUBACI CLIENT CARD

The Clients may join to “aubaci client card”, which offers several advantages and exclusive discounts, separated like this:

a)      New client – 4% discount on purchases when joining the card and until €300;

b)      Brass client – 6% discount on purchases until €600;

c)      Silver client – 8% discount on purchases until €1000;

d)      Gold client – 10% discount on purchases equal or higher to €1000.

The “aubaci client card” is personal and untransmissible.

 

7 – PROMOTIONS

The promotions made at the online and physical stores respect the consumers rights, the right to information, the right of goods and services warranty, and other national and communitarian legislation in force.

The discounts granted to the Clients that join “aubaci client card” are cumulative with other promotions.

 

8 - MODALITIES, DELIVERY SCHEDULES AND PAYMENTS

All deliveries are made in discreet packages, with complete confidentiality guarantee.

For Portugal and Spain (both Continental), the orders made until 4h00 P.M. (GMT+1) are delivered on the following working day, on the store or chosen address. For these and other destinations, AUBACI offers the delivery schedules and costs on the table here in link.

Also, for those destinations are offered the shipping costs on purchases equal or higher than €50 (fifty euros). For the other countries the shipping costs are offered on purchases equal or higher than €75 (seventy-five euros).

The Client may choose among receiving the parcel on an indicated address or pick it up on an AUBACI store with no additional costs.

The payment may be made by VISA or MASTERCARD credit card, ATM reference (valid solely for Portugal), cash on delivery (valid solely for Continental Portugal and Spain) with an added fee of €2,50 (two euros and fifty cents).

AUBACI is not held responsible for customs fees and other custom obligations eventually imposed by the destination countries.

The order confirmation, payment and shipment are always communicated to the Client.

 

9 - RIGHT TO FREE RESOLUTION 

The online store compromises to fulfil the Client’s right to free resolution, foreseen on the article 10th of Decree Law no. 24/2014 of February 14th. For this effect, the Client enjoys of 14 straight days counting from the product physical possession, without any motive. It is the Client obligation, on the period of 14 days counting from the date the decision is communicated, to return the product to the online store (article 13th, no. 1 from Decree Law no. 24/2014 of February 14th). 

Only accepted returns:

a) Being sealed goods, for health and hygiene protection issues, and the original product package returns intact and dully conditioned with the original plastic wrap (in case it owns one), on the terms of paragraph e) from no. 1 of the article 17th from Decree Law no. 24/2014 from February 14th. No return or change is accepted where the package had suffered damage and/or the wrapping plastic has been violated or removed, and/or when the warranty seal has been removed. On the case of products that own manual and/or accessories, these shall equally be returned in mint condition, under penalty of the article not being accepted for return or change.

The Client bears the costs of returning products in the case of free resolution right, which value is presented on the delivery and payment table.

 

10 – WARRANTY

All products have a warranty date according to it, on the terms of the Decree Law n.º 67/2003, of April 8th, amended by Decree-Law n.º 84/2008, of May 21st.

 

11 – PRIVACY

We are committed in protecting your privacy, as well as the other users.

Regarding any information we process, we seek to use more effective safety measures aiming the assurance of your complete safety.

When you provide information to us, you confirm that we may proceed to its process in so to manage and provide the requested service. For more details, please consult our privacy Policy.

12 – PERSONAL DATA TREATMENT

The personal data registered on AUBACI website are protected under the Regulation (EU) 2016/2017 of the European and Council Parliament, of April 27th 2016, regarding natural person protection, concerning personal data treatment and that data free circulation and revoking the Directive 95/46/CE (General Data Protection Regulation).

On Law’s terms it is assured to the Client, the Right to access, rectification and erasure of personal data. Right to treatment limitation, right to oppose treatment and right to personal data portability. – See Privacy and Transparency Policy. 

 

13 – AUTHOR AND INDUSTRIAL PROPERTY RIGHTS

All the content available at the online store is Aubaci, Lda. property and exclusive use, being protected on the general terms of right and the national and international legislation of Intellectual Property protection.

It is forbidden any reproduction, distribution, trade, change and/or content transformation that has not been expressly authorized by Aubaci, Lda. and/or third parties, holders of the correspondent intellectual/industrial property rights.

 

14 – ALTERNATIVE DISPUTE RESOLUTION

In case of consumption dispute, the consumer may appeal to the online European platform of dispute resolution available at https://webgate.ec.europa.eu/odr.

 

15 – FORUM

To address all queries emerging from the interpretation of the present Terms and Conditions, or the acquisition of products at the online store, as long as they are situations not covered on the previous number, it is set as competent the forum of Braga District, with express renounce to any other.